Responsible Gambling is essential: we promote practical tools (deposit limits, self-exclusion, reminders) and support resources to play safely. Learn about the options, set personal rules and seek help if gambling becomes a problem.
Introduction and commitment to Responsible Gambling
We are firmly committed to Responsible Gambling in France: awareness-raising, customizable limits, self-exclusion tools and links to professional support. Our priority is to prevent risky behaviour, clearly inform players and provide accessible support when gambling becomes problematic.
Protecting minors and age verification
Protecting minors starts with strict age verification and robust KYC procedures. To ensure Responsible Gambling, we use identity checks, exclusion lists and staff training, while offering resources to families to prevent unauthorised access.
Self-assessment: Are you playing responsibly?
Ask yourself these questions: are you spending more than planned, thinking about gambling outside of sessions, or borrowing to gamble? An honest self-assessment helps you practise Responsible Gambling. Use limits, breaks and professional help if needed. Answer honestly.
Personal control tools (Deposit, bet and time limits)
Personal control tools — deposit caps, bet limits and time limits — help you play safely. Set daily or monthly caps, limit bets and schedule regular breaks to support Responsible Gambling and protect your bankroll.
Self-exclusion and cooling-off periods
Self-exclusion and cooling-off breaks are powerful Responsible Gambling tools. For those who feel a loss of control, temporary or permanent self-exclusion can block access. Planning regular cooling-off periods helps regain perspective, limit losses and consult support services if necessary.
Session reminders and reality checks
Before each session, set a duration and a spending limit: an automatic reminder will end the session and help you stay in control. Perform regular reality checks — pause, assess your emotions, and ask yourself: is this still for fun? These actions promote Responsible Gambling now and in the long term.
Protecting minors at home (Filtering software)
Install parental filtering software on all household devices to limit access to gambling. Combine it with strong passwords and separate accounts. These measures strengthen protection for minors and complement our Responsible Gambling tools, helping families prevent early exposure.
Help, support and resource organisations
If gambling becomes a concern, contact specialised organisations: SOS Joueurs, Joue Responsable and local helplines. Seek professional support, peer-support groups or counsellors. Don’t hesitate to use our self-exclusion tools and seek help promptly to protect your well-being and practise Responsible Gambling.
Tips to stay in control
To stay in control, set clear limits: budget, time and frequency. Activate caps and reminders, talk to someone you trust and take regular breaks. If you feel a loss of control, use self-exclusion and seek professional help. Always practise Responsible Gambling.
Contact us for help
If you need help, contact our dedicated team available 24\/7 via live chat, e-mail or phone. We offer confidential support, guidance on self-exclusion tools and referrals to professional services. Your well-being is a priority; don’t hesitate to ask for help with Responsible Gambling.
